About Us

As the world's largest manufacturer of fire safety products, Kidde's mission is to provide solutions that protect people and property from the effects of fire and its related hazards. For 100 years, industry leaders, the military, airlines and firefighters have relied on Kidde to deliver superior fire detection and suppression. Consumers will find that same advanced fire safety technology in Kidde's residential and commercial smoke alarms, carbon monoxide alarms, fire extinguishers and other life safety products. Based in Mebane, N.C., Kidde is part of Carrier Corporation.

Order Support

For order related issues, visit the orders and returns page, or call 1-800-565-1976. Phone hours: Mon - Fri 8:30 - 4:30pm EST.

Technical Support

For technical support for your product, call 1-800-880-6788. Phone hours: Mon - Fri 8:00am - 8:00pm EST, and Saturday 9:00am - 3pm.

For information about Kidde product tech support, contact us via email.